This guide covers best practices for using Sumba in a way that maximizes your park's defensibility in the event of an insurance claim or legal proceeding.

Why Defensibility Matters

The family entertainment center industry carries disproportionate risk. Guests get injured — sometimes seriously. When that happens, operators face:

• Insurance claims that drive up premiums
• Lawsuits that can result in depositions
• Regulatory scrutiny from state inspectors

In all of these scenarios, the question is the same: Were you operating at the highest standard of care?

The ASTM F770 standard provides a framework for what "standard of care" looks like in the amusement industry. But following the standard isn't enough — you have to prove you followed it.

Sumba is designed to create that proof.

The Three Pillars of Defensibility

1. Documentation

Every action in Sumba is recorded:

• Timestamped — When exactly did this happen?
• Attributed — Who did it?
• Immutable — Can it be altered after the fact? (No — every change is logged)

This means when an attorney asks, "Can you prove your team inspected the trampoline court on March 15th?" you can show:

• Who did the inspection
• What time it started and ended
• What they found (pass/fail for each item)