Incident reports document what happened when someone is injured or when a significant safety event occurs at your park. Sumba's incident reporting tool helps you collect information quickly and consistently.


Why Incident Reports Matter

When an incident happens at your park, you need to:

  1. Document what happened — accurately and promptly
  2. Collect the right information — injury details, witness info, photos
  3. Notify the right people — your insurance company, management, legal
  4. Create a permanent record — that can be referenced later if needed

Sumba handles all of this in one place.

Incident Report Types

You can create multiple incident report types based on severity:

Each level can collect different information and trigger different notifications. Your insurance provider may have specific requirements for what to document — Sumba lets you customize each report type to match.

Creating an Incident Report

Incident reports can be created on both the mobile app and the web portal:

  1. Go to Incident Reports
  2. Click New Report
  3. Select the location and report type (e.g., Level 3)