Notifications and Alerts

Stay informed about what's happening across your park with Sumba's notification and alert system.

Notification Preferences

Access your notification settings from the Settings section on the web portal. You can choose to receive notifications via:

Configure notifications for common events:

Event	Description
List created	A new list was added to your location
List late	A scheduled list passed its due time without being submitted
List submitted	A list was submitted for approval
Ticket created	A new maintenance ticket was filed
Ticket assigned to you	Someone assigned a ticket to you
Ticket updated	A ticket you're following received a comment or status change

Toggle each on or off for email and/or push.

For more targeted notifications, create custom alerts:

Go to Settings > Custom Alerts
Click Create New Alert
Configure the trigger:
- When a ticket is created
- When an incident severity becomes high
- Other event types
Set the delivery method (email)
Choose who receives it (yourself or other team members)

Park owner wants to know about severe incidents immediately: Create an alert for "incident severity = high" that emails the owner and insurance team
Maintenance manager wants to know about all new tickets: Create an alert for "ticket created" that sends a push notification